Privacy Policy

dotstudioPRO Privacy Policy

Effective Date: [2025]

dotstudioPRO (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our websites, platforms, and services (collectively, the “Services”).

1. Information We Collect

We may collect the following categories of information:

  • Personal Information: Name, email address, phone number, billing information, account credentials.

  • Business Information: Company name, role/title, subscription details, and usage preferences.

  • Content & Media Data: Metadata, files, and other materials uploaded to our CMS or shared with us for OTT/FAST distribution.

  • Usage Information: Log data, IP addresses, device/browser details, analytics, and interactions with our Services.

  • Cookies & Tracking Data: We use cookies, pixels, and similar technologies for analytics, personalization, and advertising.

2. How We Use Information

We use information to:

  • Provide and maintain our Services.

  • Manage customer accounts and billing.

  • Improve product features, including AI-powered tools.

  • Monitor usage and performance of our CMS and OTT distribution services.

  • Communicate product updates, promotions, and support messages.

  • Comply with legal obligations.

3. How We Share Information

We may share information with:

  • Service Providers & Partners: Cloud hosting providers, analytics tools, payment processors, and streaming partners (e.g., Roku, Tubi, Pluto TV).

  • Legal & Compliance: If required by law or in response to valid legal requests.

  • Corporate Transactions: In connection with mergers, acquisitions, or asset sales.

We do not sell personal information to third parties.

4. International Data Transfers

dotstudioPRO is based in the Canada, but we may transfer and process data globally. We use appropriate safeguards (such as Standard Contractual Clauses) for international transfers.

5. Data Retention

We retain personal and business information only as long as necessary to provide Services, comply with legal obligations, or resolve disputes.

6. Security

We implement technical and organizational measures to protect information, including encryption, access controls, and secure hosting. However, no system is 100% secure.

7. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access, correct, or delete your data.

  • Opt out of marketing communications.

  • Request portability of your information.

  • Object to processing under GDPR or CCPA.

Requests can be made by emailing privacy@dotstudiopro.com.

8. Children’s Privacy

Our Services are not directed to individuals under 16. We do not knowingly collect data from children.

9. Changes to this Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top will reflect the latest revision.

10. Contact Us

For questions about this Privacy Policy or our practices, please contact us:

 

dotstudioPRO
Burbank, CA
Email: info@dotstudiopro.com
Website: www.dotstudiopro.com